Just months before the 2026 World Cup is set to kick off across North America, FIFA is facing mounting criticism from accessibility advocates over a ticketing system that many say penalises fans with disabilities. At the heart of the controversy is the cost and availability of companion tickets—seats reserved for caregivers who assist wheelchair users and other fans requiring support.
Companion Ticket U-Turn Sparks Anger
Unlike previous World Cups, where companion tickets were often provided at a reduced rate or free of charge, FIFA’s current policy for 2026 treats these seats as standard-priced tickets. According to a Guardian investigation, wheelchair users who have already secured a match ticket are being blocked from purchasing a companion ticket in the same transaction. Instead, they must navigate a fragmented sales process that often leaves caregivers seated far from the person they are supporting.
Accessibility campaigners have described the situation as “deeply concerning,” arguing that it undermines the inclusive spirit of the tournament. “This is a backward step,” said one advocate. “FIFA had a chance to set a new standard, but instead they’ve created barriers that didn’t exist before.”
Companion Seats Sold Separately
Further compounding the issue, the Guardian reports that during the fourth phase of FIFA’s ticket sales earlier this month, companion seats were made available for purchase in isolation—without requiring proof of a prior wheelchair or accessible ticket purchase. This has led to fears that seats intended for caregivers are being snapped up by general fans, leaving genuine support companions without a place.
Wheelchair and accessible seating has also appeared on FIFA’s official resale platform at prices higher than standard general admission tickets for a wide range of matches. Critics argue this pricing structure effectively penalises fans with disabilities, who already face higher travel and accommodation costs.
FIFA’s Response Remains Vague
When approached for comment, FIFA pointed to its accessibility guide but did not address specific concerns about companion ticket pricing or the seating proximity issue. The governing body has so far declined to guarantee that fans who purchase companion tickets will be seated next to the wheelchair user they accompany.
Key Takeaways
- Cost barrier: Companion tickets for the 2026 World Cup are now priced at standard rates, a reversal from previous tournaments.
- Sales flaws: Wheelchair users cannot buy companion tickets in the same transaction, and caregiver seats have been sold to the general public.
- Resale concerns: Accessible seating is being listed on FIFA’s official resale platform at higher prices than standard tickets.
- No guarantee: FIFA will not confirm that companion ticket holders will be seated alongside the fan they support.
Infographic: Key Numbers at a Glance
Tournament: 2026 FIFA World Cup
Host nations: USA, Canada, Mexico
Issue: Companion ticket cost & availability
Previous policy: Free or reduced companion tickets
Current policy: Full-price companion tickets
Companion seats sold without proof: Yes, in phase four
Resale markup: Accessible seats priced above general admission
For more on FIFA’s ticketing policies, see our guides on World Cup ticket buying tips and accessibility at major tournaments. To follow the latest on the 2026 World Cup, visit our World Cup hub.
